Logistics Manager (Carson)



DÔEN is a Los Angeles-based line inspired by nostalgia for the California of decades past. Our mission is to create lasting, beautiful collections while supporting women-identifying individuals in all aspects of our organization, supply chain, and community. We strive to connect with our customers, build an open community, and foster relationships with the inspiring individuals who wear our clothes throughout their lives. We work with domestic and overseas manufacturers who share our values and commitment of gender and social equality as well as giving back by partnering with foundations that directly benefit their employees and surrounding community. DÔEN is an equal opportunity employer, and we celebrate inclusivity, equity, representation, and belonging in the workplace. We strongly encourage candidates who identify as people of color, people with disabilities, LGBTQ+, and/or gender non-conforming to apply.



Responsibilities and Duties


  • Ownership of updating incoming shipment dates in ERP system in a timely manner
  • Communicates with cross-functional departments on shipment deliveries and planned receipts
  • Manages logistics of Third-Party Partner and Vendor shipments
  • Ownership of inventory management in ERP system.
  • Managing bulk production receiving process, verifying counts, coordinating delivery of production fit approvals, and QC findings
  • Owns the issuing and documenting credit memos and chargebacks
  • Owns verifying and submitting vendor shipping documents to Accounting Dept on all production shipments for on time payment to vendors
  • Works with cross functional teams in preparing all QC products and Production Approvals
  • Coordinate with Distribution Manager on transfers orders as needed
  • Assist with inventory allocation at the DC as needed
  • Ensure receiving warehouses and damages warehouses are updated
  • Coordinates with staff to ensure standard procedures and resolve any logistics issues on a daily basis
  • Maintain standards of health and safety, and security as outlined in company’s covid plan
  • Monitor and ensure information is being entered and updated properly in WMS system by team during receiving process
  • Receive paperwork from vendors
  • Maintains a log of all FedEx/DHL claims on 71 lbs.
  • Manages the daily trade compliance operations for international import/export transactions by working with customs brokers and freight forwarders to ensure timely clearance
  • Responsible for validating HTS codes in ERP system and Shipstation
  • Manages our Duty Drawback Program and new audit process
  • Ensures that drawback records are maintained
  • Reviews import entry and export transaction (AES filings) files for supporting drawback transactions and claims
  • Support the warehouse manager with coordinating end of year, mid-year, and weekly cycle counts to verify inventory accuracy



  • 5 years of Shipping & Receiving management/supervisory experience
  • High School Diploma or equivalent required (Bachelor’s Degree preferred)
  • WMS or ERP systems experience (Netsuite a plus)
  • MUST have strong knowledge of E-Commerce and Direct-to-Consumer Fulfillment
  • Demonstrated ability to lead, teach, train, mentor others
  • High degree of teamwork providing the outmost respect for all staff
  • Ability to communicate effectively with peers, co-workers and other personnel
  • Able to follow set procedures and help identify improvements/ gaps
  • Ability to solve problems in a practical, methodical way while preserving sense of urgency
  • ERP/WMS/Shopify/Shipstation experience a plus
  • Previous experience with duty drawbacks, customs brokers, and entry processes
  • Ability to work in a fast-paced environment, where managing multiple tasks is essential
  • Strong organizational skills, communication, and interpersonal skills
  • Familiarity with HTS codes, and Automated Customs Environment (ACE), AES filing requirements
  • Flexible, highly organized and a team player
  • Passionate about working for an inclusive, values driven brand
  • Ability to foster an inclusive and respectful working environment


This role will be reporting to our new warehouse in Carson, CA.


Dôen is proud to be an equal opportunity employer. We celebrate it and support it and are committed to creating an inclusive environment for all employees



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